AudioCodes ACTS24X7-MVE_S16/YR warranty/support extension 1 license(s) 1 year(s)
Secure your AudioCodes products with reliable, comprehensive support and warranty coverage.
The AudioCodes ACTS24X7-MVE_S16/YR warranty/support extension offers 1 year of extended protection for AudioCodes products, including software updates, technical support, and hardware repair or replacement options. This plan ensures your investment stays protected beyond the manufacturer warranty with minimal downtime.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase of the extension
- Number of Claims: Unlimited claims during the coverage period
- Claim Limit: Subject to service terms, no specified maximum payout disclosed
🔧 Service & Repairs
- Service Type: Repair and replacement options included
- Repair Method: Remote support and depot service
- Replacement Type: Refurbished or comparable models provided as needed
- Turnaround Time: Managed spares and advance replacement for rapid service
- Parts Quality: Certified components used for repairs
📞 Claims Process
- How to File: Online support desk ticketing with 24x7 hotline access
- Support Hours: 24/7 technical support available
- Documentation Required: Purchase receipt and device information
- Claim Approval: Fast turnaround with expert reviews
- No Hassle Promise: Easy claims with priority support
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes hardware
- Product Condition: New and covered units eligible
- Purchase Requirements: Must be purchased within the warranty extension period
- Excluded Products: Commercial use and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, or data loss
- Accessories not listed on original purchase
- Loss without theft coverage
🎁 Additional Benefits
- Tech Support: 24/7 global technical assistance included
📦 How to Purchase
- Purchase with your AudioCodes product or within the eligible timeframe
- Provide product details and proof of purchase
- Receive confirmation and warranty documentation
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with professional support and hardware coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
