AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection and support for your AudioCodes products
The AudioCodes ACTS 1 license(s) 1 year(s) provides standard extended warranty coverage for AudioCodes network equipment, offering peace of mind with technical support, timely repairs, and hardware replacement options. This plan ensures your investment is protected beyond the manufacturer warranty for hassle-free ownership.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges covered under this plan
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to terms of the protection agreement
🔧 Service & Repairs
- Service Type: Repair and hardware replacement options
- Repair Method: Depot service and advanced hardware replacement available
- Replacement Type: New or equivalent hardware provided
- Turnaround Time: 4-hour or next business day response options
- Parts Quality: OEM and certified components used for repairs
📞 Claims Process
- How to File: Requests through reseller or AudioCodes support channels
- Support Hours: 24/7 technical support access included
- Documentation Required: Purchase receipt and product information
- Claim Approval: Timely review to ensure efficient processing
- No Hassle Promise: Streamlined claims process for customer convenience
📱 Eligible Products
- Product Categories: Network and general electronics equipment from AudioCodes
- Product Condition: New products eligible for coverage
- Purchase Requirements: Must purchase warranty with or shortly after product acquisition
- Excluded Products: Commercial use and pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects prior to warranty start
- Cosmetic damage not affecting function
- Intentional damage or misuse
- Commercial or heavy business use
- Software issues, data loss, or viruses
- Accessories not included in original purchase
- Loss or theft (not included in this plan)
🎁 Additional Benefits
- Tech Support: 24/7 customer technical support
📦 How to Purchase
- Purchase with your AudioCodes product or soon after
- Provide product details and receipt for registration
- Receive confirmation and warranty documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with the AudioCodes 1-year extended warranty.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
