AudioCodes ACTS24X7-M4K_S6/YR warranty/support extension 1 year
Reliable extended coverage for uninterrupted support and protection
The AudioCodes ACTS24X7-M4K_S6/YR warranty/support extension 1 year provides 12 months of Level 2-4 remote technical support and warranty extension for AudioCodes deployed products. Designed to deliver financial protection and hassle-free repairs for your investment in General Electronics.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to terms of the plan
🔧 Service & Repairs
- Service Type: Remote technical support and hardware replacement options
- Repair Method: Advance hardware replacement and repair and return services
- Replacement Type: Repair or replacement with comparable hardware
- Turnaround Time: Includes fast response options such as 4-hour managed spares
- Parts Quality: Certified components and genuine parts
📞 Claims Process
- How to File: Access support via 24x7 remote technical support portal or phone
- Support Hours: 24 hours a day, 7 days a week for urgent issues; business hours for others
- Documentation Required: Receipt and product information
- Claim Approval: Timely approval aligned with service guidelines
- No Hassle Promise: Streamlined, customer-focused claims experience
📱 Eligible Products
- Product Categories: General Electronics - deployed AudioCodes products
- Product Condition: New and active under manufacturer warranty
- Purchase Requirements: Purchase warranty extension within product registration period
- Excluded Products: Non-AudioCodes products and commercial misuse
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Cosmetic damage not affecting functionality
- Loss or theft (unless specifically covered)
🎁 Additional Benefits
- Tech Support: 24/7 global remote technical assistance
- Transferable: Warranty extension may be transferable
📦 How to Purchase
- Purchase with product or within allowed timeframe
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
