AudioCodes ACTS24X7-MSE_S16\/YR warranty\/support extension 1 license(s) 1 year(s)

Reliable protection and expert support for your AudioCodes products.

The AudioCodes ACTS24X7-MSE_S16\/YR provides 1 year of extended warranty and support for AudioCodes devices, offering financial protection and hassle-free repairs with round-the-clock access to expert technical service and software updates.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty
• Power Surge Protection: Protection from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting from warranty activation
• Number of Claims: Unlimited claims during the coverage period
• Claim Limit: Subject to the terms of the protection plan agreement

🔧 Service & Repairs

• Service Type: Repair and replacement options available
• Repair Method: Remote and depot support services
• Replacement Type: Repair and return or advance hardware replacement options
• Turnaround Time: Fast response times supported by 24x7 technical expertise
• Parts Quality: Use of genuine AudioCodes parts and certified components

📞 Claims Process

• How to File: Access support via 24x7 hotline or AudioCodes iSupport service desk
• Support Hours: 24/7 availability for urgent issues
• Documentation Required: Proof of purchase and device information
• Claim Approval: Prompt assessment and updates through service desk
• No Hassle Promise: Dedicated technical support ensures smooth, effective resolution

📱 Eligible Products

• Product Categories: General Electronics devices from AudioCodes
• Product Condition: New products eligible
• Purchase Requirements: Must be purchased with or within the warranty period
• Excluded Products: Commercial use or pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use excluded
• Software issues, viruses, data loss not covered
• Accessories not included in the original purchase
• Loss claims excluded

🎁 Additional Benefits

• Tech Support: 24/7 technical support included

📦 How to Purchase

• Purchase with your AudioCodes product or within the warranty period
• Provide product details and proof of purchase
• Receive confirmation and warranty coverage documents
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.