AudioCodes ACTS9X5-ARM_S51/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection and expert support for your AudioCodes products.

The AudioCodes ACTS9X5-ARM_S51 1-Year Extended Warranty provides standard protection for your AudioCodes equipment, including coverage for mechanical and electrical failures beyond the manufacturer warranty. Ideal for customers seeking hassle-free repairs and access to expert technical support to keep their devices running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting from the purchase date
• Number of Claims: Unlimited claims within the coverage period
• Claim Limit: Subject to terms of repair or replacement cost limits

🔧 Service & Repairs

• Service Type: Repair or replacement options available
• Repair Method: Depot service with mail-in or carry-in options
• Replacement Type: New or refurbished comparable model provided if repair is not feasible
• Turnaround Time: Standard repair turnaround as per service agreement
• Parts Quality: OEM or certified components used for repairs

📞 Claims Process

• How to File: Claims filed via AudioCodes iSupport online service desk or 24x7 hotline
• Support Hours: 9x5 remote support with 24x7 hotline for urgent issues
• Documentation Required: Proof of purchase and device details
• Claim Approval: Typically approved promptly by technical support team
• No Hassle Promise: Streamlined process designed for customer convenience

📱 Eligible Products

• Product Categories: General Electronics, specifically AudioCodes products covered
• Product Condition: New and eligible licensed products
• Purchase Requirements: Warranty extension purchased as per AudioCodes terms
• Excluded Products: Not covering commercial misuse or pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Commercial or business use not included
• Software issues, viruses, and data loss excluded
• Accessories outside original purchase not covered
• Loss unless theft protection is separately purchased

🎁 Additional Benefits

• Tech Support: Access to highly skilled Global Support team and 24x7 hotline

📦 How to Purchase

• Purchase with your AudioCodes product or within specified timeframe
• Provide product details and purchase receipt
• Receive confirmation and warranty documents
• Register product with AudioCodes as required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty support.