AudioCodes ACTS24X7-MP11X_S5/YR Warranty/Support Extension 1 License(s) 1 Year(s)
Reliable protection and expert support for your AudioCodes products
The AudioCodes ACTS24X7-MP11X_S5/YR Warranty provides 1 year of extended coverage including technical support and repair services. This plan safeguards your investment by ensuring fast resolution of operational issues and access to software updates for your AudioCodes devices.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered beyond manufacturer warranty
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting after manufacturer warranty
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair and replacement services
- Repair Method: Depot or mail-in repair
- Replacement Type: Refurbished or comparable models may be provided
- Turnaround Time: Timely repairs aligned with service level agreements
- Parts Quality: OEM or certified components used
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk or 24/7 hotline
- Support Hours: 24x7 hotline available for urgent issues
- Documentation Required: Receipt, device info, and issue details
- Claim Approval: Prompt review and resolution by technical support team
- No Hassle Promise: Streamlined claim experience backed by expert engineers
📱 Eligible Products
- Product Categories: General Electronics – AudioCodes supported devices
- Product Condition: New products with active manufacturer warranty
- Purchase Requirements: License activation coincides with product purchase or warranty expiry
- Excluded Products: Devices with pre-existing damage or used commercially
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage not affecting function
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not originally purchased
- Losses not related to covered theft
🎁 Additional Benefits
- Tech Support: 24/7 technical assistance from AudioCodes engineers
- Transferable: Warranty may be transferable subject to terms
📦 How to Purchase
- Purchase with product or within specified period
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation
- Register product through AudioCodes portal if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with trusted coverage and expert support from AudioCodes for worry-free ownership
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
