AudioCodes ACTS9X5-OVOC_S55/YR Warranty Support Extension

Reliable protection for your AudioCodes devices.

The AudioCodes ACTS9X5-OVOC_S55/YR Warranty Support Extension provides 1 year of standard protection coverage for AudioCodes products, ensuring financial protection and hassle-free repairs beyond the manufacturer warranty period.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty.
• Power Surge Protection: Damage caused by electrical surges is included.
• Accidental Damage: N/A
• Screen Damage: N/A
• Battery Degradation: N/A
• Theft Protection: N/A
• Normal Wear and Tear: N/A

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: Subject to terms of the agreement.

🔧 Service & Repairs

• Service Type: Repair and replacement options.
• Repair Method: Remote support with hardware repair and replacement options.
• Replacement Type: Includes Standard Repair & Return, with optional Managed Spares or Advance Hardware Replacement services.
• Turnaround Time: Managed Spares 4-hour service available; other repair times vary.
• Parts Quality: OEM or certified components.

📞 Claims Process

• How to File: Access support via 24x7 hotline or AudioCodes iSupport service desk.
• Support Hours: 9x5 remote support; 24x7 hotline for urgent issues.
• Documentation Required: Proof of purchase, device information, and issue details.
• Claim Approval: Typically rapid with direct access to AudioCodes voice engineers.
• No Hassle Promise: Streamlined support and efficient resolution process.

📱 Eligible Products

• Product Categories: General Electronics – AudioCodes devices covered.
• Product Condition: New products purchased from authorized vendors.
• Purchase Requirements: Warranty extension applied for per terms specified by vendor.
• Excluded Products: Commercial misuse and pre-existing damages excluded.

❌ What's Not Covered

• Pre-existing damage or defects at time of purchase.
• Cosmetic damage not affecting function.
• Intentional damage or misuse.
• Commercial or business use beyond scope.
• Software issues, viruses, data loss.
• Accessories not part of original purchase.
• Loss (theft protection not included).

🎁 Additional Benefits

• Tech Support: Access to expert technical support resources.
• No Lemon Guarantee: Not specified.
• Transferable: Not specified.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase with AudioCodes product or within specified time period.
• Provide product details and purchase receipt.
• Receive confirmation and warranty coverage documentation.
• Register product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with the AudioCodes extended warranty plan.