AudioCodes ACTS24X7-SMTP_S42/YR Warranty/Support Extension 1 License(s) 1 Year(s)

Reliable protection for your AudioCodes products to ensure uninterrupted operation.

The AudioCodes ACTS24X7-SMTP_S42/YR Warranty/Support Extension provides comprehensive support and repair coverage for AudioCodes devices, extending protection for 1 year to deliver hassle-free maintenance and technical assistance.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period.
• Power Surge Protection: Included to protect against damage from electrical surges.
• Accidental Damage: Not covered.
• Screen Damage: Not covered.
• Battery Degradation: Not covered.
• Theft Protection: Not included.
• Normal Wear and Tear: Not covered.

📋 Coverage Details

• Duration: 1 year of continuous coverage starting from purchase.
• Number of Claims: Unlimited claims available during coverage period.
• Claim Limit: Subject to terms and conditions of the plan.

🔧 Service & Repairs

• Service Type: Repair and replacement options offered.
• Repair Method: Depot service with mail-in repair.
• Replacement Type: Refurbished or comparable model replacement provided.
• Turnaround Time: Fast repair turnaround with advance hardware replacement or managed spares options available.
• Parts Quality: Use of OEM parts and certified components.

📞 Claims Process

• How to File: Through AudioCodes iSupport service desk online or 24x7 hotline.
• Support Hours: 24/7 technical support available for urgent issues.
• Documentation Required: Proof of purchase, details of the product, and issue documentation.
• Claim Approval: Typical approval timeframe is swift with direct access to technical experts.
• No Hassle Promise: Streamlined claim process for customer satisfaction.

📱 Eligible Products

• Product Categories: General Electronics under AudioCodes portfolio.
• Product Condition: New products eligible for coverage.
• Purchase Requirements: Coverage extension requires license purchase for active product.
• Excluded Products: Commercial use and pre-existing damages not covered.

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not included in original purchase
• Loss (theft not included)

🎁 Additional Benefits

• Tech Support: 24/7 technical support included.
• No Lemon Guarantee: Not specified.
• Transferable: Not specified.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase the warranty extension license for 1 year coverage.
• Provide product and license details upon purchase.
• Receive confirmation and warranty documents.
• Register product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty.