AudioCodes ACTS24X7-M9K_S35/YR warranty/support extension 1 license(s) 1 year(s)
Reliable support and protection for your AudioCodes products
The AudioCodes ACTS24X7-M9K_S35/YR warranty/support extension provides 1 year of standard protection for AudioCodes devices, including access to 24x7 remote technical support, software updates, and hardware repair or replacement options. This plan delivers financial protection and hassle-free service to keep your equipment running smoothly.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
- Power Surge Protection: Coverage for damage caused by electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims during the coverage period
- Claim Limit: Subject to AudioCodes service policies
🔧 Service & Repairs
- Service Type: Repair and replacement options included
- Repair Method: Mail-in and depot service
- Replacement Type: New or refurbished replacement units
- Turnaround Time: Standard repair times with advance hardware replacement options
- Parts Quality: OEM certified components used for repairs
📞 Claims Process
- How to File: Via AudioCodes iSupport online service desk or 24x7 hotline
- Support Hours: 24/7 availability for urgent issues
- Documentation Required: Proof of purchase and device information
- Claim Approval: Rapid approval process for eligible claims
- No Hassle Promise: Easy claims and support for peace of mind
📱 Eligible Products
- Product Categories: AudioCodes network and voice equipment included
- Product Condition: New products covered
- Purchase Requirements: Must purchase warranty extension within terms set by AudioCodes
- Excluded Products: Commercial misuse or pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use not specified
- Software issues, viruses, or data loss
- Accessories not listed in original purchase
- Loss or theft (not included under this plan)
🎁 Additional Benefits
- Tech Support: 24/7 technical support from AudioCodes experts
📦 How to Purchase
- Purchase with your AudioCodes product or within warranty extension period
- Provide product details and proof of purchase
- Receive confirmation and coverage documents
- Register your warranty online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with reliable AudioCodes coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
