AudioCodes ACTS24X7-M4K_S10/YR warranty/support extension 1 year

Reliable protection and expert support for your AudioCodes products

The AudioCodes ACTS24X7-M4K_S10/YR warranty/support extension 1 year provides 12 months of Level 2-4 remote technical support and warranty coverage for eligible AudioCodes products, ensuring hassle-free repairs and expert assistance when needed.

✅ What's Covered

• Mechanical/Electrical Failure: Component defects and failures covered after manufacturer warranty
• Power Surge Protection: Included to protect against electrical surges

📋 Coverage Details

• Duration: 1 year of coverage starting from activation
• Number of Claims: Unlimited claims within the coverage period
• Claim Limit: As per contract terms

🔧 Service & Repairs

• Service Type: Remote technical support and hardware replacement options
• Repair Method: Repair and Return, Advance Hardware Replacement, 4-hour Managed Spares
• Replacement Type: New or equivalent equipment
• Turnaround Time: Fast response times including 24/7 urgent priority support
• Parts Quality: OEM or certified components

📞 Claims Process

• How to File: Access support via 24x7 remote support channels
• Support Hours: 24/7 for urgent issues, weekdays business hours for others
• Documentation Required: Purchase proof and product details
• Claim Approval: Quick turnaround for support and claims
• No Hassle Promise: Streamlined process for issue resolution

📱 Eligible Products

• Product Categories: General Electronics, specifically AudioCodes deployed products
• Product Condition: New and deployed units eligible
• Purchase Requirements: Must be purchased alongside or after product deployment
• Excluded Products: Commercial misuse or pre-existing damage excluded

❌ What's Not Covered

• Pre-existing defects or damage
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss not related to theft coverage

🎁 Additional Benefits

• Tech Support: 24/7 global technical support included

📦 How to Purchase

• Purchase when acquiring your AudioCodes product or within the warranty period
• Provide product details and proof of purchase
• Receive confirmation and warranty documents
• Register product as required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with expert coverage and enjoy worry-free ownership of your AudioCodes products.