AudioCodes ACTS24X7-SMTP_S33/YR warranty/support extension 1 license 1 year

Reliable protection and support for your AudioCodes products

The AudioCodes ACTS24X7-SMTP_S33/YR warranty/support extension provides 1 year of Standard Protection for AudioCodes devices, offering financial security and hassle-free repairs beyond the manufacturer’s warranty. This plan ensures your Voice communication equipment stays operational with expert technical support and access to software updates.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
• Power Surge Protection: Included for damage caused by electrical surges

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to plan terms and conditions

🔧 Service & Repairs

• Service Type: Repair and replacement options available
• Repair Method: Mail-in or depot service
• Replacement Type: Refurbished or comparable model
• Turnaround Time: Timely repair or replacement service
• Parts Quality: Certified components and OEM parts

📞 Claims Process

• How to File: Via AudioCodes iSupport portal and 24/7 hotline
• Support Hours: 24 hours a day, 7 days a week for urgent issues
• Documentation Required: Purchase receipt, device information
• Claim Approval: Typically processed rapidly by AudioCodes Voice Engineers
• No Hassle Promise: Streamlined support and resolution process

📱 Eligible Products

• Product Categories: General Electronics focusing on AudioCodes voice devices
• Product Condition: New product eligible
• Purchase Requirements: Must be purchased with or prior to coverage start
• Excluded Products: Products with pre-existing damage excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use (if excluded)
• Software issues, viruses, and data loss
• Accessories not listed on the original purchase
• Loss (unless theft coverage included)

🎁 Additional Benefits

• Tech Support: 24/7 expert technical support

📦 How to Purchase

• Purchase with your AudioCodes product or within the specified period
• Provide product details and proof of purchase
• Receive confirmation and coverage documentation
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy peace of mind with comprehensive support.