AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection and peace of mind for your AudioCodes products.
The AudioCodes ACTS 1 license 1 year extended warranty provides standard protection including mechanical and electrical failure coverage, ideal for General Electronics devices. It ensures hassle-free repairs and expert support for a full year beyond the manufacturer warranty.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period.
- Power Surge Protection: Damage from electrical surges included.
📋 Coverage Details
- Duration: 1 year of coverage from activation.
- Number of Claims: Unlimited claims within the coverage term.
- Claim Limit: Subject to specific terms; typically full repair or replacement costs covered.
🔧 Service & Repairs
- Service Type: Repair, replacement, or reimbursement available.
- Repair Method: Mail-in and depot service options.
- Replacement Type: New or certified refurbished models.
- Turnaround Time: Fast repairs with priority handling.
- Parts Quality: OEM and certified components used.
📞 Claims Process
- How to File: Easy online claim submission or phone support.
- Support Hours: 24/7 expert technical support available.
- Documentation Required: Proof of purchase, photos, device details.
- Claim Approval: Typically within 1-2 business days.
- No Hassle Promise: Streamlined process to get you covered quickly.
📱 Eligible Products
- Product Categories: General Electronics devices covered.
- Product Condition: New products eligible; subject to purchase within specified timeframe.
- Purchase Requirements: Warranty must be purchased concurrently or shortly after original purchase.
- Excluded Products: Commercial use devices and pre-existing damages excluded.
❌ What's Not Covered
- Pre-existing damage or defects prior to warranty purchase.
- Cosmetic damage that does not affect device function.
- Intentional damage or misuse by the user.
- Commercial or business use beyond personal scope.
- Software issues, viruses, or data loss.
- Accessories not originally purchased with the device.
- Loss or theft (not covered under standard protection).
🎁 Additional Benefits
- Tech Support: 24/7 technical support included.
📦 How to Purchase
- Purchase along with your device or within the allowed window after original purchase.
- Provide product details and proof of purchase.
- Receive confirmation and warranty coverage documents.
- Register your product online if required.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
