AudioCodes ACTS24X7-M9K_S20/YR warranty/support extension 1 license(s) 1 year(s)
Reliable support and extended protection for your AudioCodes products
The AudioCodes ACTS24X7-M9K_S20/YR warranty extension provides comprehensive Standard Protection coverage for one year, ensuring your AudioCodes devices remain covered against mechanical and electrical failures beyond the manufacturer’s warranty. This plan offers hassle-free repairs and access to expert technical support for peace of mind.
✅ What's Covered
- Mechanical/Electrical Failure: Covered defects and component failures after manufacturer warranty expires
- Power Surge Protection: Included to protect devices from electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase
- Number of Claims: Unlimited claims within plan term
- Claim Limit: As specified in the protection plan agreement
🔧 Service & Repairs
- Service Type: Repair and replacement services
- Repair Method: Remote support and depot repairs
- Replacement Type: Repair, advance hardware replacement, or managed spares
- Turnaround Time: Includes options such as 4-hour managed spares service
- Parts Quality: OEM parts and certified repairs
📞 Claims Process
- How to File: Contact 24x7 hotline or use AudioCodes iSupport service desk
- Support Hours: 24/7 available for urgent issues
- Documentation Required: Proof of purchase and product details
- Claim Approval: Timely processing via dedicated support team
- No Hassle Promise: Streamlined service for effective resolutions
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes devices
- Product Condition: New products eligible
- Purchase Requirements: Must purchase coverage within applicable timeframe
- Excluded Products: Commercial use and pre-existing damages not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not listed on original purchase
- Loss or theft (unless covered separately)
🎁 Additional Benefits
- Tech Support: 24/7 expert technical assistance included
- Transferable: Coverage can be transferred to new owner
📦 How to Purchase
- Purchase with your product or within specified period
- Provide product details and proof of purchase
- Receive confirmation and coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
