AudioCodes ACTS24X7-M26_S6/YR warranty/support extension 1 year

Reliable protection and expert support for your AudioCodes products.

The AudioCodes ACTS24X7-M26_S6/YR warranty/support extension provides 1 year of Level 2-4 remote technical support and protection for deployed General Electronics products. It ensures financial protection and hassle-free assistance beyond the manufacturer warranty period.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting from activation
• Number of Claims: Unlimited claims during warranty period
• Claim Limit: Subject to terms of the support agreement

🔧 Service & Repairs

• Service Type: Remote technical support and hardware replacement options
• Repair Method: Advance hardware replacement, repair and return, 4-hour managed spares
• Replacement Type: New or comparable hardware
• Turnaround Time: Fast response with 24x7 availability for urgent issues
• Parts Quality: OEM and certified components

📞 Claims Process

• How to File: Via remote support and customer portal
• Support Hours: 24 hours a day, 7 days a week for urgent priority
• Documentation Required: Product and issue details as requested
• Claim Approval: Typically handled promptly by global support team
• No Hassle Promise: Professional and technical expertise ensures smooth support

📱 Eligible Products

• Product Categories: General Electronics deployed products
• Product Condition: Active and deployed units covered
• Purchase Requirements: Warranty extension applies to deployed AudioCodes products
• Excluded Products: Non-AudioCodes products and unsupported categories

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial misuse outside warranty scope
• Software issues, viruses, or data loss

🎁 Additional Benefits

• Tech Support: 24/7 remote technical support
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase within support renewal period for deployed products
• Provide product and deployment details
• Receive confirmation and support documentation
• Register product as required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with 24/7 expert technical support and hardware coverage.