AudioCodes ACTS24X7-SMTP_S15/YR Warranty/Support Extension 1 license(s) 1 year(s)

Reliable protection and support for your AudioCodes products

The AudioCodes ACTS24X7-SMTP_S15/YR extended warranty provides 1 year of comprehensive coverage for eligible AudioCodes products, offering financial protection and hassle-free support to keep your equipment running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting from the purchase date
• Number of Claims: Unlimited claims
• Claim Limit: Not specified

🔧 Service & Repairs

• Service Type: Repair and replacement options
• Repair Method: Remote support and depot service
• Replacement Type: Advance hardware replacement and managed spares available
• Turnaround Time: Standard and 4-hour managed spares services
• Parts Quality: Original or certified components

📞 Claims Process

• How to File: Through AudioCodes iSupport service desk or 24x7 hotline
• Support Hours: 24/7 availability for urgent issues
• Documentation Required: Receipt and product information
• Claim Approval: Prompt response with streamlined process
• No Hassle Promise: Efficient and transparent claims handling

📱 Eligible Products

• Product Categories: General Electronics (AudioCodes products)
• Product Condition: New products eligible
• Purchase Requirements: As per AudioCodes terms
• Excluded Products: Commercial misuse and pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Software issues, viruses, and data loss
• Accessories not originally purchased
• Loss of product (theft not included in this standard protection)

🎁 Additional Benefits

• Tech Support: 24/7 technical support included
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with your AudioCodes product or within eligibility window
• Provide product details and proof of purchase
• Receive confirmation and coverage documentation
• Register your product online if required by AudioCodes

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy reliable, worry-free ownership with AudioCodes extended warranty coverage.