AudioCodes ACTS24X7-M500_S6/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection for your AudioCodes products ensuring peace of mind and extended support coverage.
The AudioCodes ACTS24X7-M500_S6/YR 1-Year Extended Warranty covers designated General Electronics products by AudioCodes, providing comprehensive remote support, software updates, and hardware repair services to protect your investment and ensure hassle-free issue resolution.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty expires
- Power Surge Protection: Damage caused by electrical surges included
- Accidental Damage: Not covered
- Screen Damage: Not covered
- Battery Degradation: Not covered
- Theft Protection: Not covered
- Normal Wear and Tear: Not covered
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims supported
- Claim Limit: Subject to AudioCodes policy limits
🔧 Service & Repairs
- Service Type: Repair and replacement options including Standard Repair and Return
- Repair Method: Remote support with hardware repair or replacement
- Replacement Type: Repair or replacement with comparable parts or devices
- Turnaround Time: Standard industry repair timelines apply
- Parts Quality: OEM parts and certified components used
📞 Claims Process
- How to File: Online support portal and 24/7 hotline access
- Support Hours: 24x7 technical support available
- Documentation Required: Proof of purchase and detailed issue description
- Claim Approval: Typical response within business hours
- No Hassle Promise: Streamlined claim process with customer satisfaction focus
📱 Eligible Products
- Product Categories: General Electronics
- Product Condition: New and qualifying registered products
- Purchase Requirements: Must purchase warranty extension within terms specified by AudioCodes
- Excluded Products: Commercial use or pre-existing damage products excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage not affecting function
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, or data loss
- Accessories not covered in original purchase
- Loss or theft (unless specified in coverage)
🎁 Additional Benefits
- Tech Support: 24/7 access to AudioCodes Global Support team
- No Lemon Guarantee: Not specified
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase with your AudioCodes product or within the permitted timeframe
- Provide product details and proof of purchase
- Receive confirmation and warranty documentation
- Register your product and warranty online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
