AudioCodes ACTS24X7-M4K_S20/YR Warranty/Support Extension 1 License(s) 1 Year(s)

Reliable protection and expert support for your AudioCodes products.

The AudioCodes ACTS24X7-M4K_S20/YR Warranty delivers comprehensive 1-year extended coverage for AudioCodes devices, providing financial protection and hassle-free repair or replacement options beyond the manufacturer warranty. It ensures your products stay up-to-date with the latest software and receive dedicated technical support.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting after the original warranty
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Subject to terms and conditions of the plan

🔧 Service & Repairs

• Service Type: Repair, replacement, or reimbursement options
• Repair Method: Depot service with options for managed spares and advance hardware replacement
• Replacement Type: New or comparable model depending on service chosen
• Turnaround Time: Fast repairs with options including 4-hour managed spares service
• Parts Quality: OEM and certified components used

📞 Claims Process

• How to File: Through AudioCodes iSupport service desk online or hotline
• Support Hours: 24/7 hotline support for urgent issues
• Documentation Required: Receipt and device information
• Claim Approval: Prompt review with regular status updates
• No Hassle Promise: Streamlined process handled by specialized Voice Engineers

📱 Eligible Products

• Product Categories: General Electronics (AudioCodes networking products)
• Product Condition: New devices eligible
• Purchase Requirements: Must be purchased alongside or within warranty period
• Excluded Products: Commercial misuse and physical intentional damage excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use beyond intended coverage
• Software issues, viruses, or data loss
• Accessories not included with the original purchase
• Loss or theft (unless additional coverage purchased)

🎁 Additional Benefits

• Tech Support: 24/7 access to expert technical support
• Transferable: Coverage may be transferable to new owners

📦 How to Purchase

• Purchase with product or within warranty period
• Provide product details and original purchase receipt
• Receive confirmation and coverage documentation
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with extended support and avoid unexpected repair costs.