AudioCodes ACTS 1 license(s) 1 year(s)

Reliable protection for your AudioCodes equipment

The AudioCodes ACTS 1 license(s) 1 year(s) provides standard extended warranty coverage for AudioCodes products, ensuring financial protection and hassle-free repairs beyond the manufacturer’s warranty period.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty.
• Power Surge Protection: Protection against damage caused by electrical surges.

📋 Coverage Details

• Duration: 1 year of coverage starting after manufacturer warranty expires.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: As per plan terms and conditions.

🔧 Service & Repairs

• Service Type: Repair and hardware replacement options.
• Repair Method: Depot service and hardware return process.
• Replacement Type: New or refurbished parts.
• Turnaround Time: Typically 4-hour or Next Business Day response available.
• Parts Quality: OEM and certified components used.

📞 Claims Process

• How to File: Request quotes and file claims via reseller or AudioCodes customer support.
• Support Hours: 24/7 technical support access.
• Documentation Required: Proof of purchase and product details.
• Claim Approval: Typical approval upon review of submitted information.
• No Hassle Promise: Designed for smooth claim experience.

📱 Eligible Products

• Product Categories: General electronics including networking and communication devices.
• Product Condition: New products eligible.
• Purchase Requirements: Purchase within manufacturer warranty expiration.
• Excluded Products: Commercial use and pre-existing damage excluded.

❌ What's Not Covered

• Pre-existing damage or defects.
• Intentional damage or misuse.
• Software issues, viruses, data loss.
• Loss or theft unless specified.
• Cosmetic damage that doesn’t affect function.

🎁 Additional Benefits

• Tech Support: 24/7 technical support included.

📦 How to Purchase

• Purchase with product or within warranty period.
• Provide product and purchase details.
• Receive confirmation and warranty documentation.
• Register product as required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy peace of mind with extended coverage from AudioCodes.