AudioCodes ACTS24X7-SEM_S2/YR

Reliable protection and support for your AudioCodes products.

The AudioCodes ACTS24X7-SEM_S2/YR extended warranty provides 1 year of comprehensive standard protection, including software updates and hardware repair services to keep your devices running smoothly. Designed for General Electronics, it ensures financial protection and prompt resolution for supported AudioCodes products.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty.
• Power Surge Protection: Coverage for damage caused by electrical surges.

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date.
• Number of Claims: Unlimited claims during coverage term.
• Claim Limit: Subject to plan terms and conditions.

🔧 Service & Repairs

• Service Type: Repair and replacement service.
• Repair Method: Depot service with mail-in repair or replacement.
• Replacement Type: Refurbished or comparable model replacement if repair not feasible.
• Turnaround Time: Timely repair service with managed spares or advance hardware replacement options.
• Parts Quality: Certified components and OEM parts used.

📞 Claims Process

• How to File: Via AudioCodes iSupport service desk online or hotline.
• Support Hours: 24/7 hotline support for urgent issues.
• Documentation Required: Proof of purchase, product details.
• Claim Approval: Fast approval and updates through support desk.
• No Hassle Promise: Streamlined claims process to minimize downtime.

📱 Eligible Products

• Product Categories: General Electronics including supported AudioCodes devices.
• Product Condition: New and authorized products eligible.
• Purchase Requirements: Warranty must be purchased with product.
• Excluded Products: Products with pre-existing damage or outside warranty scope.

❌ What's Not Covered

• Pre-existing damage or defects.
• Cosmetic damage that does not affect device function.
• Intentional damage or misuse.
• Commercial or business use exclusions.
• Software issues, viruses, or data loss.
• Accessories not included in original purchase.
• Loss unless theft coverage included (not applicable here).

🎁 Additional Benefits

• Tech Support: 24/7 technical support included.

📦 How to Purchase

• Purchase with your AudioCodes product or within allowed timeframe.
• Provide proof of purchase and product details.
• Receive confirmation and coverage documentation.
• Register product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.