AudioCodes ACTS 1 license(s) 1 year(s)

Reliable protection and support for your AudioCodes products

The AudioCodes ACTS 1 license(s) 1 year(s) warranty provides comprehensive technical support and hardware replacement options for AudioCodes devices, ensuring financial protection and hassle-free repairs during the coverage period.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Coverage for damage caused by electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting upon purchase
• Number of Claims: Unlimited claims allowed within coverage period
• Claim Limit: Not specified

🔧 Service & Repairs

• Service Type: Hardware replacement and technical support
• Repair Method: Advance Hardware Replacement (AHR), managed spares, and hardware Return and Repair (R&R)
• Replacement Type: New or equivalent hardware
• Turnaround Time: 4-hour or Next Business Day response options
• Parts Quality: OEM and certified components

📞 Claims Process

• How to File: Through authorized resellers or support channels
• Support Hours: 24/7 technical support available
• Documentation Required: Proof of purchase and product details
• Claim Approval: Prompt review and authorization
• No Hassle Promise: Streamlined claim process

📱 Eligible Products

• Product Categories: General Electronics, primarily AudioCodes hardware
• Product Condition: New and active AudioCodes devices
• Purchase Requirements: Contract must be purchased/renewed prior to expiration
• Excluded Products: Commercial misuse or damage outside warranty terms

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business misuse not covered
• Software issues, viruses, or data loss
• Accessories not included in original product purchase
• Loss not covered under this plan

🎁 Additional Benefits

• Tech Support: 24/7 direct access to AudioCodes technical experts
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with AudioCodes products or renew before contract expiration
• Provide product details and receipt to authorized reseller
• Receive confirmation and coverage documents
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with comprehensive support and enjoy worry-free ownership.