AudioCodes ACTS24X7-SBC_S6/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection that keeps your devices covered.
The AudioCodes ACTS24X7-SBC_S6/YR warranty/support extension provides 1 year of standard coverage for AudioCodes products, ensuring your devices stay protected against mechanical and electrical failures. Ideal for customers seeking hassle-free repairs and comprehensive support to safeguard their investment.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period.
- Power Surge Protection: Damage from electrical surges included.
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase.
- Number of Claims: Unlimited claims during the coverage period.
- Claim Limit: Subject to terms of the service agreement.
🔧 Service & Repairs
- Service Type: Repair and replacement options available.
- Repair Method: Remote support and advance hardware replacement options.
- Replacement Type: Refurbished or comparable models as necessary.
- Turnaround Time: Managed spares and advance hardware replacement ensure fast resolution.
- Parts Quality: Certified components and software updates provided.
📞 Claims Process
- How to File: Access claims through AudioCodes iSupport service desk online or via hotline.
- Support Hours: 24/7 hotline for urgent issues.
- Documentation Required: Proof of purchase, product details, and issue description.
- Claim Approval: Timely review and updates provided through service desk.
- No Hassle Promise: Easy claims process designed to minimize downtime.
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes devices.
- Product Condition: New products eligible for coverage.
- Purchase Requirements: Purchase within allowed timeframe per vendor policy.
- Excluded Products: Commercial use and pre-existing damage not covered.
❌ What's Not Covered
- Pre-existing damage or defects.
- Cosmetic damage that doesn't affect function.
- Intentional damage or misuse.
- Commercial or business use.
- Software issues, viruses, data loss.
- Accessories not listed on original purchase.
- Loss (unless theft coverage included).
🎁 Additional Benefits
- Tech Support: 24/7 technical support included.
📦 How to Purchase
- Purchase with your AudioCodes product or within vendor specified period.
- Provide product details and proof of purchase.
- Receive confirmation and warranty documents.
- Register your product online if required.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with reliable extended coverage and enjoy peace of mind knowing your devices are supported.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
