AudioCodes ACTS24X7-GSO_S12/YR warranty/support extension 1 license(s) 1 year(s)
Reliable extended coverage for your AudioCodes products.
The AudioCodes ACTS24X7-GSO_S12/YR provides comprehensive standard protection for AudioCodes General Electronics devices. This 1-year warranty extension ensures financial protection and hassle-free support beyond the manufacturer warranty with access to expert technical help and product updates.
✅ What's Covered
- Mechanical/Electrical Failure: Covers component failures and defects after the manufacturer warranty expires
- Power Surge Protection: Included coverage against damage from electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from warranty activation
- Number of Claims: Unlimited claims supported during the coverage period
- Claim Limit: Subject to terms and conditions of the plan
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Mail-in and depot service
- Replacement Type: Advanced Hardware Replacement (AHR) and Managed Spares service options
- Turnaround Time: Fast response including 4-hour Managed Spares service
- Parts Quality: Uses OEM parts and certified components
📞 Claims Process
- How to File: Online support desk via AudioCodes iSupport and 24/7 hotline
- Support Hours: 24 hours a day, 7 days a week
- Documentation Required: Purchase receipt, device information, description of issue
- Claim Approval: Prompt claim evaluation and status updates provided
- No Hassle Promise: Streamlined and professional claims handling
📱 Eligible Products
- Product Categories: General Electronics products by AudioCodes
- Product Condition: New devices eligible for coverage
- Purchase Requirements: Warranty extension must be purchased accordingly
- Excluded Products: Commercial equipment and pre-existing damages are not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss (unless theft coverage included, which it is not)
🎁 Additional Benefits
- Tech Support: 24/7 expert technical support
- Transferable: Coverage transferable to new owners upon resale
📦 How to Purchase
- Purchase with your AudioCodes product or within the allowable time frame
- Provide product details and proof of purchase
- Receive confirmation and coverage documents upon enrollment
- Register your product online if necessary
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with the AudioCodes ACTS24X7-GSO extended warranty.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
