AudioCodes ACTS24X7-M500_S1/YR

Reliable protection for your AudioCodes products ensuring worry-free support and repairs.

The AudioCodes ACTS24X7-M500_S1/YR extended warranty provides 1 year of standard protection for your AudioCodes networking products. It covers mechanical and electrical failures after the manufacturer warranty ends, including power surge damage, with expert support and flexible repair or replacement options.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty.
• Power Surge Protection: Damage from electrical surges is included.

📋 Coverage Details

• Duration: 1 year of coverage starting from date of purchase.
• Number of Claims: Unlimited claims within coverage period.
• Claim Limit: Subject to plan terms and conditions.

🔧 Service & Repairs

• Service Type: Repair and replacement options available.
• Repair Method: Mail-in and depot service supported.
• Replacement Type: New or refurbished units depending on availability.
• Turnaround Time: Fast repair and replacement times to reduce downtime.
• Parts Quality: OEM parts and certified components used.

📞 Claims Process

• How to File: Online portal and 24/7 hotline support for urgent issues.
• Support Hours: 24x7 availability for technical assistance.
• Documentation Required: Receipt and product details needed.
• Claim Approval: Typical approval within 24-48 hours.
• No Hassle Promise: Easy and transparent claims process.

📱 Eligible Products

• Product Categories: Networking and general electronics products by AudioCodes.
• Product Condition: New products eligible.
• Purchase Requirements: Must purchase coverage within manufacturer warranty period.
• Excluded Products: Commercial use and pre-existing defects are excluded.

❌ What's Not Covered

• Pre-existing damage or defects.
• Cosmetic damage that does not affect function.
• Intentional damage or misuse.
• Commercial or business use exclusions.
• Software issues, viruses, and data loss.
• Accessories not included with original product.
• Loss unless theft protection is included.

🎁 Additional Benefits

• Tech Support: Access to 24/7 technical expert support.

📦 How to Purchase

• Purchase with your AudioCodes product or during warranty period.
• Provide product details and proof of purchase.
• Receive confirmation and coverage documentation.
• Register your product online as required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with AudioCodes warranty coverage for worry-free ownership and reliable device performance.