AudioCodes ACTS9X5-ARM_S73 /YR Warranty / Support Extension 1 License 1 Year
Reliable protection and support for your AudioCodes products
The AudioCodes ACTS9X5-ARM_S73 /YR Warranty provides a comprehensive 1-year extended coverage option designed to protect your AudioCodes devices beyond the manufacturer warranty. This plan offers financial protection and priority access to expert technical assistance, ensuring hassle-free repairs and ongoing software updates.
✅ What's Covered
- Mechanical/Electrical Failure: Covers defects and component failures after manufacturer warranty expiration
- Power Surge Protection: Includes coverage for damage caused by electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase
- Number of Claims: Unlimited claims during coverage term
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Repair and return service
- Replacement Type: Repair and Return, Advance Hardware Replacement, or Managed Spares options
- Turnaround Time: Depending on selected service level including 4-hour Managed Spares option
- Parts Quality: Genuine AudioCodes components and certified parts
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk or 24x7 hotline
- Support Hours: 24/7 hotline support for urgent issues
- Documentation Required: Proof of purchase, service ticket submission
- Claim Approval: Timely resolution by AudioCodes Voice Engineers
- No Hassle Promise: Streamlined support experience with expert technical assistance
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes network hardware
- Product Condition: New and eligible AudioCodes products only
- Purchase Requirements: Must purchase warranty extension as specified by AudioCodes terms
- Excluded Products: Products used commercially outside standard AudioCodes hardware scope
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Loss or theft (not included in standard protection)
🎁 Additional Benefits
- Tech Support: 24/7 technical support by AudioCodes Voice Engineers
📦 How to Purchase
- Purchase with your AudioCodes product or within allowed timeframe
- Provide product details and proof of purchase
- Receive confirmation and warranty extension documents
- Register warranty online if required by AudioCodes
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
