AudioCodes ACTS24X7-M500_S14/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and support for your AudioCodes products.
The AudioCodes ACTS24X7-M500_S14/YR warranty/support extension provides comprehensive standard protection for AudioCodes devices, including power surge coverage and hardware repair services. Designed for AudioCodes customers, it delivers financial protection and hassle-free support to keep your products up to date and operational.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to terms of the service agreement
🔧 Service & Repairs
- Service Type: Repair and replacement options including Standard Repair and Return
- Repair Method: Depot service with mail-in or carry-in options
- Replacement Type: Refurbished or comparable models as needed
- Turnaround Time: Timely repairs supported by global technical teams
- Parts Quality: Certified components and OEM parts used
📞 Claims Process
- How to File: Online support desk and 24x7 hotline access
- Support Hours: 24/7 availability for urgent issues
- Documentation Required: Proof of purchase and device details
- Claim Approval: Rapid approval process facilitated by expert engineers
- No Hassle Promise: Streamlined claims experience with dedicated support
📱 Eligible Products
- Product Categories: AudioCodes networking and telecommunications equipment (General Electronics)
- Product Condition: New and authorized products eligible
- Purchase Requirements: Must be purchased with or within warranty period
- Excluded Products: Commercial misuse or unauthorized devices excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage not affecting device function
- Intentional damage or misuse
- Commercial or business use damages excluded
- Software issues, viruses, or data loss
- Accessories not listed in original purchase
- Loss or theft (not covered under this standard plan)
🎁 Additional Benefits
- Tech Support: 24/7 global technical support
📦 How to Purchase
- Purchase alongside your AudioCodes product or within warranty period
- Provide product details and proof of purchase at registration
- Receive confirmation and coverage documents electronically
- Register product online for full eligibility
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
