AudioCodes ACTS24X7-M26_S14/YR Warranty/Support Extension 1 year(s)
Reliable protection and expert support for your AudioCodes products
The AudioCodes ACTS24X7-M26_S14/YR Warranty/Support Extension offers comprehensive 12-month remote technical support and warranty coverage for deployed AudioCodes products, ensuring your investment is safeguarded with hassle-free repair options and expert assistance.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage
- Number of Claims: Unlimited claims within the coverage period
- Claim Limit: As per policy terms
🔧 Service & Repairs
- Service Type: Level 2-4 remote technical support and repair options
- Repair Method: Remote diagnosis and hardware replacement options available
- Replacement Type: Repair and Return, Advance Hardware Replacement, 4-hour Managed Spares service
- Turnaround Time: Dependent on service level and issue priority
- Parts Quality: OEM parts and certified components used
📞 Claims Process
- How to File: Via global support team via phone or online channels
- Support Hours: 24/7 for urgent issues, business hours for others
- Documentation Required: Proof of purchase and device details
- Claim Approval: Prompt technical evaluation and decision
- No Hassle Promise: Dedicated support ensuring easy process
📱 Eligible Products
- Product Categories: General Electronics products by AudioCodes
- Product Condition: Deployed products under manufacturer warranty expiration
- Purchase Requirements: Contract must be active during coverage period
- Excluded Products: Not specified
❌ What's Not Covered
- Pre-existing damage or defects not covered
- Intentional damage or misuse excluded
- Commercial or unauthorized use excluded
- Software issues, data loss not covered
🎁 Additional Benefits
- Tech Support: 24/7 global technical support included
- No Lemon Guarantee: Not specified
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase contract during or after product acquisition
- Provide product and purchase details
- Receive confirmation and coverage documentation
- Registration may be required as per provider policy
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with expert global support and comprehensive warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
