AudioCodes ACTS24X7-M1K_S43/YR Warranty/Support Extension 1 License(s) 1 Year(s)

Comprehensive support and protection for your AudioCodes products

The AudioCodes ACTS24X7-M1K_S43/YR Warranty/Support Extension provides 1 year of extended Standard Protection coverage for AudioCodes networking equipment. It ensures financial protection and hassle-free repairs through expert technical support and authorized hardware replacement options.

✅ What's Covered

• Mechanical/Electrical Failure: Component defects and failures after the manufacturer warranty expires
• Power Surge Protection: Coverage for damage caused by electrical surges

📋 Coverage Details

• Duration: 1 year of coverage starting at purchase
• Number of Claims: Unlimited claims during the coverage period
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair and hardware replacement options including Standard Repair and Return
• Repair Method: Depot service with mail-in or advance replacement options
• Replacement Type: New or refurbished hardware depending on availability
• Turnaround Time: Fast resolution with optional 4-hour managed spares service
• Parts Quality: OEM parts and certified components used for all repairs

📞 Claims Process

• How to File: Via AudioCodes iSupport service desk online or 24x7 hotline for urgent issues
• Support Hours: 24/7 global support team availability
• Documentation Required: Purchase receipt, product details, and issue information
• Claim Approval: Typically fast approval with dedicated support staff
• No Hassle Promise: Streamlined process for efficient problem resolution

📱 Eligible Products

• Product Categories: General Electronics including AudioCodes network hardware
• Product Condition: New products eligible for coverage
• Purchase Requirements: Warranty extension purchased within the specified period following original product purchase
• Excluded Products: Commercial use exceeding typical end-user scope not covered

❌ What's Not Covered

• Pre-existing damage or defects existing before coverage
• Cosmetic damage that does not affect product function
• Intentional damage or misuse by the user
• Commercial or business use beyond residential/end-user limits
• Software issues, viruses, and data loss
• Accessories not included in the original purchase
• Loss without theft coverage

🎁 Additional Benefits

• Tech Support: 24/7 technical support by AudioCodes experts
• No Lemon Guarantee: Not offered with this plan
• Transferable: Plan is non-transferable
• Multi-Device Discount: Not applicable
• Cancel Anytime: Pro-rated refunds available upon cancellation

📦 How to Purchase

• Purchase the warranty extension with your AudioCodes product or within the allowed window thereafter
• Provide product details and original purchase receipt when enrolling
• Receive confirmation and coverage documentation by email
• Register your product online if required to activate coverage

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.