AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection and support for your AudioCodes products
The AudioCodes ACTS 1 license(s) 1 year(s) provides one year of standard extended warranty coverage for AudioCodes electronic products. It delivers comprehensive technical support and hardware replacement options to ensure financial protection and hassle-free repairs beyond the manufacturer warranty.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges covered as part of the standard protection
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to program terms and conditions
🔧 Service & Repairs
- Service Type: Repair and hardware replacement options
- Repair Method: Return and Repair (R&R) service
- Replacement Type: New or equivalent hardware replacement
- Turnaround Time: Typical response within Next Business Day or 4 hours depending on service plan
- Parts Quality: Genuine AudioCodes OEM parts
📞 Claims Process
- How to File: Via online portal or authorized reseller
- Support Hours: 24/7 technical support available
- Documentation Required: Proof of purchase and device details
- Claim Approval: Typically approved within 24-48 hours
- No Hassle Promise: Streamlined process for customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes network devices
- Product Condition: New products purchased through authorized channels
- Purchase Requirements: Must be purchased concurrent with or within manufacturer warranty period
- Excluded Products: Commercial equipment and pre-existing damages
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not impact function
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss unless theft coverage is specified
🎁 Additional Benefits
- Tech Support: 24/7 access to AudioCodes technical experts
📦 How to Purchase
- Purchase alongside your AudioCodes product or prior to warranty expiration
- Provide product details and proof of purchase
- Receive confirmation and warranty documentation
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
