AudioCodes ACTS 1 license(s) 1 year(s)

Reliable protection for your AudioCodes products

The AudioCodes ACTS 1 license 1 year provides standard extended warranty coverage for AudioCodes devices, ensuring financial protection with hassle-free technical support, software updates, and repair services for your general electronics equipment.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
• Power Surge Protection: Damage from electrical surges included in coverage

📋 Coverage Details

• Duration: 1 year of coverage starting from activation
• Number of Claims: Unlimited claims during the contract term
• Claim Limit: Subject to terms of the AudioCodes support program

🔧 Service & Repairs

• Service Type: Repair, software upgrades, and hardware replacement services
• Repair Method: Depot service and managed spares options available
• Replacement Type: New or comparable hardware per AudioCodes policies
• Turnaround Time: 4-hour or Next Business Day response options
• Parts Quality: Certified parts and OEM components used when applicable

📞 Claims Process

• How to File: Contact AudioCodes support directly via online portal or reseller
• Support Hours: 24/7 technical support available
• Documentation Required: Proof of purchase, device info as requested
• Claim Approval: Timely processing by AudioCodes support team
• No Hassle Promise: Streamlined claims with expert assistance

📱 Eligible Products

• Product Categories: General Electronics supported under AudioCodes warranty
• Product Condition: New AudioCodes products eligible
• Purchase Requirements: Must be active within product warranty period
• Excluded Products: Commercial/industrial use and pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not included in original purchase
• Loss or theft (unless specified by other plans)

🎁 Additional Benefits

• Tech Support: 24/7 worldwide technical assistance
• Cancel Anytime: Pro-rated refund available upon cancellation

📦 How to Purchase

• Purchase with your AudioCodes product or within authorized timeframe
• Provide product and receipt details for registration
• Receive confirmation and coverage documents from reseller or AudioCodes
• Register online if required by AudioCodes policy

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy support that keeps your AudioCodes products running smoothly with peace of mind.