AudioCodes ACTS24X7-MP11X_S9/YR warranty/support extension 1 license(s) 1 year(s)
Reliable coverage for your AudioCodes products ensuring continuous support and protection.
The AudioCodes ACTS24X7-MP11X_S9/YR warranty extension provides 1 year of standard protection for AudioCodes networking equipment, including power surge coverage and expert technical support. It delivers financial protection and hassle-free repair options to keep your devices operational beyond the manufacturer’s warranty period.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims during coverage term
- Claim Limit: Subject to terms of the plan and service agreements
🔧 Service & Repairs
- Service Type: Repair and hardware replacement options
- Repair Method: Repair and Return service; optional advance hardware replacement available
- Replacement Type: New or equivalent hardware depending on availability
- Turnaround Time: Standard repair turnaround; 4-hour managed spares service available optionally
- Parts Quality: OEM or certified components used for repairs
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk online or 24/7 hotline for urgent issues
- Support Hours: 24x7 global technical support availability
- Documentation Required: Proof of purchase and device details
- Claim Approval: Fast approval with direct access to technical experts
- No Hassle Promise: Streamlined process designed for efficient resolution
📱 Eligible Products
- Product Categories: General Electronics, specifically AudioCodes networking products
- Product Condition: New products eligible
- Purchase Requirements: Warranty purchased with or shortly after product acquisition
- Excluded Products: Commercial use exclusions not specified; refer to terms
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, and data loss
- Loss or theft (unless additional coverage purchased)
🎁 Additional Benefits
- Tech Support: 24/7 access to AudioCodes technical support
📦 How to Purchase
- Purchase with your AudioCodes product or within a specified timeframe afterwards
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation
- Register your warranty online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with comprehensive coverage and expert support for worry-free ownership.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
