AudioCodes ACTS24X7-IPP_S14/YR
Reliable protection and support for your AudioCodes products
The AudioCodes ACTS24X7-IPP_S14/YR extended warranty provides 1 year of comprehensive coverage for AudioCodes networking equipment. It ensures financial protection and hassle-free support beyond the manufacturer warranty, including access to software updates and prioritized hardware repair or replacement services.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiry
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to service terms and conditions
🔧 Service & Repairs
- Service Type: Repair and replacement services
- Repair Method: Depot service with mail-in options
- Replacement Type: Refurbished or comparable models
- Turnaround Time: Managed spares and advance hardware replacement options available
- Parts Quality: OEM and certified components used
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk and 24/7 hotline for urgent issues
- Support Hours: 24/7 global support availability
- Documentation Required: Receipt and device information
- Claim Approval: Typically expedient with direct access to technical engineers
- No Hassle Promise: Dedicated support ensuring fast and effective issue resolution
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes networking products
- Product Condition: New products eligible
- Purchase Requirements: Warranty to be purchased with or soon after product acquisition
- Excluded Products: Commercial use or pre-existing damages excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use exclusions
- Software issues, viruses, data loss
- Accessories not covered outside originally purchased items
- Loss (unless theft coverage included)
🎁 Additional Benefits
- Tech Support: 24/7 technical support included
- Transferable: Warranty may be transferable subject to terms
📦 How to Purchase
- Purchase with your product or within vendor-specified timeframe
- Provide proof of purchase and product details
- Receive confirmation and coverage documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
