AudioCodes ACTS24X7-MP11X_S8/YR warranty/support extension 1 license 1 year

Reliable protection and support for your AudioCodes products

The AudioCodes ACTS24X7-MP11X_S8/YR extended warranty provides 1 year of comprehensive support and repair coverage for AudioCodes networking equipment, ensuring financial protection and hassle-free service beyond the manufacturer warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component defects and failures covered after the manufacturer warranty expires
• Power Surge Protection: Coverage against damage caused by electrical surges

📋 Coverage Details

• Duration: 1 year of coverage from activation date
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to plan terms and conditions

🔧 Service & Repairs

• Service Type: Repair and replacement options available
• Repair Method: Remote support, mail-in service, or advance hardware replacement
• Replacement Type: Refurbished or comparable hardware
• Turnaround Time: Fast response with 24/7 hotline support
• Parts Quality: Certified components and OEM parts used

📞 Claims Process

• How to File: Through the AudioCodes iSupport service desk or hotline
• Support Hours: 24/7 support for urgent issues
• Documentation Required: Purchase receipt and detailed issue report
• Claim Approval: Typically processed promptly by technical experts
• No Hassle Promise: Easy ticketing and status updates through iSupport

📱 Eligible Products

• Product Categories: General Electronics and AudioCodes networking products
• Product Condition: New hardware only
• Purchase Requirements: Warranty must be purchased with or shortly after the product purchase
• Excluded Products: Commercial usage and pre-existing damages are not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse of the product
• Commercial use excluded
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft (unless specified in plan extension)

🎁 Additional Benefits

• Tech Support: 24/7 access to expert technical support staff
• Transferable: Warranty may be transferred to a new owner depending on terms

📦 How to Purchase

• Purchase plan with the AudioCodes product or within designated timeframe
• Provide proof of purchase and product details
• Receive confirmation and coverage documentation
• Register the product through AudioCodes iSupport portal if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.