AudioCodes ACTS9X5-ARM_S52/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection for your investment with expert support.

The AudioCodes ACTS9X5-ARM_S52/YR warranty/support extension provides comprehensive technical support and repair services for AudioCodes products. It is designed to offer peace of mind by covering hardware defects and providing access to software updates, ensuring your equipment stays up-to-date and operational.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty.
• Power Surge Protection: Damage from electrical surges included.

📋 Coverage Details

• Duration: 1 year of coverage from activation.
• Number of Claims: Unlimited claims within plan term.
• Claim Limit: Subject to terms of coverage and repair options.

🔧 Service & Repairs

• Service Type: Repair and replacement options included.
• Repair Method: Depot repair and mail-in service available.
• Replacement Type: Refurbished or comparable model replacements.
• Turnaround Time: Standard repair timeframes apply.
• Parts Quality: OEM parts and certified components used.

📞 Claims Process

• How to File: Via AudioCodes iSupport service desk and 24x7 hotline for urgent issues.
• Support Hours: 9x5 and 24x7 support options available.
• Documentation Required: Receipt and device information.
• Claim Approval: Typically processed promptly with updates provided.
• No Hassle Promise: Streamlined support to quickly resolve issues.

📱 Eligible Products

• Product Categories: AudioCodes network-related products within General Electronics.
• Product Condition: New products eligible.
• Purchase Requirements: Purchased with or added shortly after the product purchase.
• Excluded Products: Products with pre-existing damage or used commercially outside of stated terms.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start.
• Intentional damage or misuse.
• Commercial use outside authorized scope.
• Software issues, viruses, and data loss.
• Accessories not originally covered.
• Loss or theft (not included).

🎁 Additional Benefits

• Tech Support: Direct access to AudioCodes technical engineers.
• Transferable: Coverage may be transferred with the product.
• Cancel Anytime: Pro-rated refund policy available.

📦 How to Purchase

• Purchase with the AudioCodes product or within a limited period afterward.
• Provide product receipt and relevant details.
• Receive confirmation and coverage documents.
• Register product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with expert support and avoid unexpected repair costs.