AudioCodes ACTS9X5-ARM_S49 1-Year Extended Warranty

Reliable protection and expert support for your AudioCodes products.

The AudioCodes ACTS9X5-ARM_S49 1-Year Extended Warranty provides comprehensive coverage designed for AudioCodes devices, ensuring peace of mind through financial protection and hassle-free repairs beyond the manufacturer’s warranty period.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage beginning upon expiration of manufacturer warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to terms of warranty agreement

🔧 Service & Repairs

• Service Type: Repair and replacement options included
• Repair Method: Remote support with options for repair and return, advance hardware replacement, or managed spares
• Replacement Type: Refurbished or comparable model based on service level
• Turnaround Time: Standard repair turnaround, with optional 4-hour managed spares service
• Parts Quality: OEM or certified components

📞 Claims Process

• How to File: Support requests via AudioCodes iSupport service desk and 24x7 hotline
• Support Hours: 9x5 or 24x7 remote support options available
• Documentation Required: Proof of purchase and product details
• Claim Approval: Rapid response and resolution by AudioCodes Voice Engineers
• No Hassle Promise: Streamlined claim process for prompt service

📱 Eligible Products

• Product Categories: General electronics including AudioCodes voice products
• Product Condition: New and eligible AudioCodes products
• Purchase Requirements: Purchase within manufacturer guidelines
• Excluded Products: Commercial misuse or pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use beyond warranty scope
• Software issues, viruses, or data loss
• Accessories not purchased with original device
• Loss or theft (unless under specific coverage)

🎁 Additional Benefits

• Tech Support: Access to AudioCodes Global Support team with expert assistance

📦 How to Purchase

• Purchase with your AudioCodes product or within designated warranty window
• Provide product information and purchase receipt
• Receive confirmation and warranty documents
• Registration through AudioCodes support portal if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.