AudioCodes ACTS24X7-M9K_S7/YR Warranty/Support Extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products
The AudioCodes ACTS24X7-M9K_S7/YR provides a comprehensive 1-year extended warranty and technical support for AudioCodes networking and electronic devices. This plan guarantees hassle-free repairs and access to software updates, keeping your devices up-to-date and protected beyond the manufacturer’s warranty.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting upon activation
- Number of Claims: Unlimited claims within the coverage period
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair and replacement options including Advanced Hardware Replacement
- Repair Method: Remote support and depot service
- Replacement Type: Refurbished or comparable model as required
- Turnaround Time: Options include standard repair or managed spares with 4-hour service
- Parts Quality: OEM and certified components used
📞 Claims Process
- How to File: Access via AudioCodes iSupport online service desk or 24/7 hotline
- Support Hours: 24/7 hotline support for urgent issues
- Documentation Required: Purchase receipt and device details
- Claim Approval: Typically processed promptly by technical experts
- No Hassle Promise: Streamlined, effective claim resolution
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes devices
- Product Condition: New and registered AudioCodes products
- Purchase Requirements: Warranty must be purchased for 1 license covering 1 year
- Excluded Products: Commercial use or pre-existing damage exclusions apply
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss or theft (unless specified)
🎁 Additional Benefits
- Tech Support: 24/7 global technical support by AudioCodes experts
- Transferable: Coverage may transfer with ownership where applicable
📦 How to Purchase
- Purchase with your AudioCodes product or within activation period
- Provide product details and proof of purchase
- Receive warranty confirmation and coverage documentation
- Register product as needed to activate warranty
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty service.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
