AudioCodes ACTS24X7-GSO_S31/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products
The AudioCodes ACTS24X7-GSO_S31/YR warranty provides comprehensive technical support and standard hardware repair coverage for AudioCodes General Electronics products. This plan ensures financial protection and hassle-free repairs for one year with direct access to expert engineers and software updates.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects after the manufacturer’s warranty period
- Power Surge Protection: Included damage from electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Not specified
🔧 Service & Repairs
- Service Type: Repair and replacement services offered
- Repair Method: Remote support and depot service
- Replacement Type: Standard Repair and Return; optional Advance Hardware Replacement and Managed Spares
- Turnaround Time: 4-hour Managed Spares or standard repair timelines
- Parts Quality: OEM and certified parts
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk or 24x7 hotline
- Support Hours: 24/7 hotline support for urgent issues
- Documentation Required: Proof of purchase and product details
- Claim Approval: Timely updates provided through service desk
- No Hassle Promise: Effective troubleshooting by certified engineers
📱 Eligible Products
- Product Categories: General Electronics – AudioCodes products
- Product Condition: New and eligible upon registration
- Purchase Requirements: Purchase within authorized channels
- Excluded Products: Not specified
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss (theft coverage not included)
🎁 Additional Benefits
- Tech Support: 24/7 expert technical support included
- Transferable: Not specified
📦 How to Purchase
- Purchase with your product or within authorized period
- Provide product details and proof of purchase
- Receive confirmation and coverage documents
- Register your product online where applicable
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with expert support and reliable repair coverage for worry-free ownership.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
