AudioCodes ACTS24X7-M9K_S41/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products.
The AudioCodes ACTS24X7-M9K_S41/YR warranty/support extension provides 1 year of comprehensive coverage designed to keep your AudioCodes devices up-to-date and fully supported. Ideal for General Electronics, this plan delivers financial protection and hassle-free repairs backed by expert technical assistance.
✅ What's Covered
- Mechanical/Electrical Failure: Defects and component failures covered after manufacturer warranty.
- Power Surge Protection: Coverage for damage caused by electrical surges.
📋 Coverage Details
- Duration: 1 year of coverage from start date.
- Number of Claims: Unlimited claims during coverage period.
- Claim Limit: As per AudioCodes terms, no explicit maximum payout disclosed.
🔧 Service & Repairs
- Service Type: Repair and replacement options including Standard Repair and Return.
- Repair Method: Depot service with options for advance hardware replacement or managed spares.
- Replacement Type: New or equivalent hardware as needed.
- Turnaround Time: Includes managed spares service with 4-hour response option.
- Parts Quality: Genuine AudioCodes components and certified parts.
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk online or 24x7 hotline.
- Support Hours: 24/7 hotline support for urgent issues.
- Documentation Required: Purchase receipt and device information.
- Claim Approval: Timely processing through AudioCodes support team.
- No Hassle Promise: Streamlined claims with expert assistance.
📱 Eligible Products
- Product Categories: General Electronics – AudioCodes voice network products.
- Product Condition: New products eligible.
- Purchase Requirements: Must purchase within specified timeframe of product acquisition.
- Excluded Products: Commercial misuse or pre-existing damage excluded.
❌ What's Not Covered
- Pre-existing damage or defects not reported at purchase.
- Intentional damage or product misuse.
- Software issues, viruses, or data loss.
- Loss or theft unless covered under separate theft protection.
🎁 Additional Benefits
- Tech Support: Access to 24/7 global expert technical support.
- Transferable: Coverage may be transferable; check terms.
📦 How to Purchase
- Purchase with your AudioCodes product or within eligibility period.
- Provide product details and proof of purchase.
- Receive confirmation and coverage documents promptly.
- Register your product online if required by provider.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
