AudioCodes ACTS24X7-GSO_S22/YR Warranty/Support Extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products
The AudioCodes ACTS24X7-GSO_S22/YR Warranty/Support Extension provides 1 year of comprehensive support and warranty coverage for eligible AudioCodes general electronics products. Designed to extend manufacturer protection, it ensures financial protection and hassle-free technical assistance.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period.
- Power Surge Protection: Included to protect against electrical surges.
📋 Coverage Details
- Duration: 1 year of coverage starting after original warranty expires.
- Number of Claims: Unlimited claims supported via AudioCodes support.
- Claim Limit: Subject to terms and conditions of the protection plan.
🔧 Service & Repairs
- Service Type: Repair and support with hardware replacement options.
- Repair Method: Mail-in and advance hardware replacement available.
- Replacement Type: Repair or replacement with repair/replacement parts.
- Turnaround Time: Options for 4-hour managed spares or standard repair timelines.
- Parts Quality: OEM and certified parts used for repairs.
📞 Claims Process
- How to File: Access AudioCodes iSupport service desk for ticketing and updates.
- Support Hours: 24/7 hotline support for urgent issues.
- Documentation Required: Proof of purchase and device information.
- Claim Approval: Fast approval facilitated by AudioCodes technical team.
- No Hassle Promise: Easy, straightforward claim process with expert assistance.
📱 Eligible Products
- Product Categories: General Electronics devices from AudioCodes.
- Product Condition: New products eligible for coverage extension.
- Purchase Requirements: Must purchase warranty extension within manufacturer guidelines.
- Excluded Products: Products with pre-existing damage or non-compliant usage excluded.
❌ What's Not Covered
- Pre-existing damage or defects.
- Cosmetic damage that does not affect product function.
- Intentional damage or misuse.
- Commercial or business use if excluded.
- Software issues, viruses, or data loss.
- Accessories not included in original purchase.
- Loss or theft not covered under this plan.
🎁 Additional Benefits
- Tech Support: 24/7 global technical support from AudioCodes experts.
📦 How to Purchase
- Purchase together with your AudioCodes product or within eligibility period.
- Provide product details and proof of original purchase.
- Receive confirmation and warranty coverage documents promptly.
- Register online if required to activate support benefits.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty and support.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
