AudioCodes ACTS24X7-MSE_S24/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and support for your AudioCodes products
The AudioCodes ACTS24X7-MSE_S24/YR warranty/support extension provides 1 year of Standard Protection coverage for your AudioCodes networking equipment. This extension ensures financial protection and hassle-free resolution of hardware and software issues beyond the manufacturer warranty period, giving you peace of mind and expert technical support.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Advance Hardware Replacement and Repair and Return services
- Replacement Type: New or equivalent hardware as required
- Turnaround Time: Includes optional 4-hour Managed Spares service
- Parts Quality: Certified AudioCodes components
📞 Claims Process
- How to File: Access support and claims through AudioCodes iSupport service desk
- Support Hours: 24/7 hotline support for urgent issues
- Documentation Required: Purchase receipt and device details
- Claim Approval: Timely review and coordination by AudioCodes Voice Engineers
- No Hassle Promise: Dedicated technical support to resolve issues efficiently
📱 Eligible Products
- Product Categories: AudioCodes networking and communication devices
- Product Condition: New and eligible hardware per AudioCodes policy
- Purchase Requirements: Must purchase within warranty eligibility period
- Excluded Products: Commercial misuse and pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use outside coverage terms
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss (theft coverage not included in Standard Protection)
🎁 Additional Benefits
- Tech Support: 24/7 technical support through dedicated AudioCodes team
📦 How to Purchase
- Purchase with product or within specified timeframe
- Provide product details and proof of purchase
- Receive confirmation and warranty documents
- Register online via AudioCodes portal if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty support.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
