AudioCodes ACTS24X7-SPS_S7/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and support for your AudioCodes products
The AudioCodes ACTS24X7-SPS_S7/YR warranty/support extension provides 1 year of comprehensive coverage designed to keep your AudioCodes devices running smoothly. This plan offers financial protection and hassle-free repairs for AudioCodes products, ensuring continuous operation with expert support and optional hardware replacement services.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period
- Power Surge Protection: Protection from damage caused by electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to terms of service and replacement options
🔧 Service & Repairs
- Service Type: Repair and replacement options including Standard Repair and Return
- Repair Method: Mail-in or depot service
- Replacement Type: New or refurbished hardware
- Turnaround Time: Fast repair turnaround with optional advance hardware replacement
- Parts Quality: OEM parts and certified components used
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk online or hotline
- Support Hours: 24/7 global hotline support available
- Documentation Required: Purchase receipt, device info, and any incident details
- Claim Approval: Rapid processing with updates through the support desk
- No Hassle Promise: Streamlined claim handling for your convenience
📱 Eligible Products
- Product Categories: General Electronics – AudioCodes devices supported
- Product Condition: New products eligible
- Purchase Requirements: Must be purchased for covered products as specified
- Excluded Products: Commercial use or products with pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use not covered
- Software issues, viruses, and data loss
- Accessories not purchased with the original product
- Loss without theft protection
🎁 Additional Benefits
- Tech Support: 24/7 technical support from AudioCodes Voice Engineers
- Transferable: Warranty may be transferable depending on terms
📦 How to Purchase
- Purchase with your AudioCodes product or within allowed timeframe
- Provide product details and proof of purchase
- Receive confirmation and warranty coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with reliable coverage and expert support for worry-free ownership.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
