AudioCodes ACTS24X7-SPS_S6/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products
The AudioCodes ACTS24X7-SPS_S6/YR warranty/support extension provides 1 year of comprehensive standard protection for AudioCodes equipment. This plan ensures your products stay up-to-date and covered against mechanical and electrical failures beyond the manufacturer warranty, offering hassle-free repairs and technical expertise.
✅ What's Covered
- Mechanical/Electrical Failure: Component defects and failures covered after manufacturer warranty
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from activation
- Number of Claims: Unlimited claims during the coverage period
- Claim Limit: No maximum payout per claim specified
🔧 Service & Repairs
- Service Type: Repair and hardware replacement options
- Repair Method: Remote support, repair and return, advance hardware replacement available
- Replacement Type: Refurbished or comparable model replacements
- Turnaround Time: Options include 4-hour managed spares service
- Parts Quality: OEM parts and certified components used
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk and 24x7 hotline
- Support Hours: 24/7 hotline for urgent issues, remote support available
- Documentation Required: Purchase receipt and product details likely required
- Claim Approval: Fast resolution by AudioCodes Voice Engineers
- No Hassle Promise: Streamlined support and updates through service desk
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes network and communication equipment
- Product Condition: New products eligible
- Purchase Requirements: Must purchase warranty extension with or shortly after product purchase
- Excluded Products: Commercial use limitations or pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial or business use exclusions if applicable
- Software issues, viruses, data loss
- Accessories not originally purchased
- Loss unless theft coverage included (not included)
🎁 Additional Benefits
- Tech Support: 24/7 technical support included
- No Lemon Guarantee: Not specified
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase with your AudioCodes product or within authorized timeframe
- Provide product details and purchase receipt
- Receive confirmation and warranty documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your AudioCodes investment and enjoy worry-free ownership with expert support and reliable coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
