AudioCodes ACTS24X7-M9K_S38/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products
The AudioCodes ACTS24X7-M9K_S38/YR provides a comprehensive 1-year extended warranty for AudioCodes general electronics. It ensures financial protection and hassle-free repairs by extending coverage beyond the standard manufacturer warranty with expert technical support and hardware replacement options.
✅ What's Covered
- Mechanical/Electrical Failure: Failures and defects covered after the manufacturer warranty expires
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims allowed during the plan term
- Claim Limit: No specified maximum payout per claim
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Remote support and hardware replacement
- Replacement Type: Advance Hardware Replacement and Managed Spares services offered
- Turnaround Time: Fast repairs supported by 24x7 service team
- Parts Quality: Use of certified and OEM parts where applicable
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk and 24x7 hotline
- Support Hours: 24/7 support for urgent issues included
- Documentation Required: Proof of purchase and product details
- Claim Approval: Prompt assessment and status updates provided
- No Hassle Promise: Streamlined claims and resolution process
📱 Eligible Products
- Product Categories: General Electronics (AudioCodes hardware)
- Product Condition: New products eligible
- Purchase Requirements: Must be purchased with or after product acquisition
- Excluded Products: Commercial use or pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not covered on original purchase
- Loss (unless theft coverage included)
🎁 Additional Benefits
- Tech Support: 24/7 global technical support team
📦 How to Purchase
- Purchase with your AudioCodes product or within the specified timeframe
- Provide product details and proof of purchase
- Receive confirmation and coverage documents
- Register product online via AudioCodes support portal
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
