AudioCodes ACTS24X7-SPS_S5/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection for your AudioCodes products

The AudioCodes ACTS24X7-SPS_S5/YR warranty provides 1 year of extended coverage for your AudioCodes networking equipment, ensuring financial protection and hassle-free support beyond the manufacturer warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase
• Number of Claims: Unlimited claims during the coverage period
• Claim Limit: Subject to terms of the protection agreement

🔧 Service & Repairs

• Service Type: Repair and replacement options available
• Repair Method: Remote support and depot service
• Replacement Type: Advance Hardware Replacement or Repair and Return
• Turnaround Time: Includes options such as 4-hour Managed Spares service
• Parts Quality: OEM and certified components used

📞 Claims Process

• How to File: Via AudioCodes iSupport service desk online or 24x7 hotline
• Support Hours: 24/7 technical support for urgent issues
• Documentation Required: Receipt, product details, and claim information
• Claim Approval: Prompt resolution and status updates provided
• No Hassle Promise: Streamlined claim process designed for customer satisfaction

📱 Eligible Products

• Product Categories: Networking equipment by AudioCodes
• Product Condition: New products only
• Purchase Requirements: Must purchase warranty extension within stipulated timeframe
• Excluded Products: Pre-existing damage and commercial misuse excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use not covered
• Software issues, viruses, and data loss excluded
• Loss or theft (unless specified)

🎁 Additional Benefits

• Tech Support: 24/7 access to highly technical Voice Engineers
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with your AudioCodes product or within allowed period
• Provide product details and proof of purchase
• Receive confirmation and warranty coverage documentation
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with AudioCodes extended warranty and enjoy worry-free ownership.