AudioCodes ACTS24X7-SPS_S3 /YR Warranty / Support Extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products.
The AudioCodes ACTS24X7-SPS_S3 /YR Warranty provides comprehensive standard protection coverage for AudioCodes devices. This plan offers financial protection against mechanical and electrical failures, ensuring hassle-free repairs with access to expert technical support and updates.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty ends
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair and replacement options
- Repair Method: Mail-in or depot service
- Replacement Type: Refurbished or comparable model if needed
- Turnaround Time: Fast repair and support with 24x7 assistance
- Parts Quality: OEM and certified components
📞 Claims Process
- How to File: Via AudioCodes iSupport online service desk or hotline
- Support Hours: 24/7 hotline support for urgent issues
- Documentation Required: Purchase receipt, device details
- Claim Approval: Timely approval with clear updates
- No Hassle Promise: Streamlined process with technical expert assistance
📱 Eligible Products
- Product Categories: General Electronics and AudioCodes devices
- Product Condition: New products eligible
- Purchase Requirements: Must purchase warranty within product purchase period
- Excluded Products: Commercial use and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not listed on original purchase
- Loss (unless theft coverage included)
🎁 Additional Benefits
- Tech Support: 24/7 technical support from AudioCodes experts
📦 How to Purchase
- Purchase with your product or within the allowed period after purchase
- Provide product details and proof of purchase
- Receive confirmation and warranty coverage documentation
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
