AudioCodes ACTS24X7-GSO_S16/YR
Reliable protection and expert support for your AudioCodes products
The AudioCodes ACTS24X7-GSO_S16/YR warranty provides 1 year of comprehensive technical support and repair services for AudioCodes devices. Designed to extend coverage beyond the manufacturer warranty, this plan delivers financial protection and hassle-free repair solutions to keep your equipment running smoothly.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage caused by electrical surges is included
📋 Coverage Details
- Duration: 1 year of coverage from purchase date
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: No specified maximum payout per claim
🔧 Service & Repairs
- Service Type: Repair and replacement options including Advance Hardware Replacement and Managed Spares
- Repair Method: Remote troubleshooting and depot service
- Replacement Type: New or equivalent refurbished parts
- Turnaround Time: Fast response with 24x7 hotline and managed spares options
- Parts Quality: OEM and certified components only
📞 Claims Process
- How to File: Access via AudioCodes iSupport service desk online or 24/7 hotline
- Support Hours: 24x7 availability for urgent issues
- Documentation Required: Purchase receipt, device details, and fault description
- Claim Approval: Typically rapid approval through dedicated support team
- No Hassle Promise: Streamlined, expert-led resolution
📱 Eligible Products
- Product Categories: General Electronics (AudioCodes devices only)
- Product Condition: New devices covered
- Purchase Requirements: Must purchase coverage concurrent with or soon after device purchase
- Excluded Products: Commercial use devices and pre-existing defects excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage not affecting functionality
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, or data loss
- Accessories not purchased with the original device
- Loss unless theft protection included (not applicable here)
🎁 Additional Benefits
- Tech Support: 24/7 expert technical assistance
📦 How to Purchase
- Purchase with your AudioCodes product or soon after
- Provide device details and purchase receipt
- Receive confirmation and coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with dependable coverage and enjoy worry-free ownership.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
