AudioCodes ACTS24X7-SPS_S22/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection and expert support for your AudioCodes products

The AudioCodes ACTS24X7-SPS_S22/YR warranty/support extension provides comprehensive 1-year coverage for eligible AudioCodes devices, offering financial protection and hassle-free support to ensure your products remain operational and updated.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty period
• Power Surge Protection: Damage caused by electrical surges included
• Accidental Damage: Not covered
• Screen Damage: Not covered
• Battery Degradation: Not specified
• Theft Protection: Not included
• Normal Wear and Tear: Not specified

📋 Coverage Details

• Duration: 1 year of coverage starting from activation date
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Not specified

🔧 Service & Repairs

• Service Type: Standard Repair and Return service included with options for Advanced Hardware Replacement or Managed Spares
• Repair Method: Depot service and advance hardware replacement options available
• Replacement Type: New or equivalent hardware (managed spares service)
• Turnaround Time: 4-hour Managed Spares service available as optional upgrade
• Parts Quality: OEM parts and certified components

📞 Claims Process

• How to File: Through AudioCodes iSupport service desk via hotline or service portal
• Support Hours: 24/7 hotline support for urgent issues
• Documentation Required: Purchase receipt and product information
• Claim Approval: Fast response and resolution by expert engineers
• No Hassle Promise: Easy ticketing and status updates provided

📱 Eligible Products

• Product Categories: General Electronics – AudioCodes network devices and peripherals
• Product Condition: New products eligible
• Purchase Requirements: Must be purchased with or within warranty period of product
• Excluded Products: None specified

❌ What's Not Covered

• Accidental damage such as drops or spills
• Theft or loss of product
• Cosmetic damage without functional impact
• Software issues, viruses, or data loss
• Pre-existing damage or defects prior to purchase

🎁 Additional Benefits

• Tech Support: 24/7 access to AudioCodes Voice Engineers for troubleshooting and problem resolution
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase along with AudioCodes products or within warranty extension eligibility period
• Provide product and purchase details
• Receive confirmation and warranty documents
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with reliable extended warranty and expert support.