AudioCodes ACTS24X7-M9K_S32/YR Warranty/Support Extension 1 Year

Reliable protection and support for your AudioCodes products

The AudioCodes ACTS24X7-M9K_S32/YR Warranty/Support Extension delivers comprehensive remote technical support and hardware service for AudioCodes networking products. Designed to provide financial protection and hassle-free repairs, this plan ensures your equipment stays operational with expert assistance and timely replacements.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty expires
• Power Surge Protection: Damage caused by electrical surges is included

📋 Coverage Details

• Duration: 1 year of coverage starting from date of purchase
• Number of Claims: Unlimited claims throughout the coverage period
• Claim Limit: No specific maximum payout stated

🔧 Service & Repairs

• Service Type: Repair and replacement options including Repair and Return, Advance Hardware Replacement, and Managed Spares service
• Repair Method: Depot service with option for advance replacement or managed spares
• Replacement Type: New or equivalent refurbished parts or units
• Turnaround Time: Includes a 4-hour Managed Spares option for urgent replacements
• Parts Quality: Genuine AudioCodes OEM and certified components

📞 Claims Process

• How to File: Via AudioCodes iSupport service desk and 24x7 hotline
• Support Hours: 24/7 support availability for urgent issues
• Documentation Required: Receipt and product information
• Claim Approval: Prompt evaluation by AudioCodes technical team
• No Hassle Promise: Simplified claims with direct access to experts

📱 Eligible Products

• Product Categories: Networking and general electronics products by AudioCodes
• Product Condition: New products covered
• Purchase Requirements: Must be purchased with or soon after product acquisition
• Excluded Products: Commercial use and pre-existing damage excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Software issues, viruses, and data loss
• Accessories not included in original purchase
• Loss or theft (not covered under this standard protection plan)

🎁 Additional Benefits

• Tech Support: 24/7 remote technical support from certified AudioCodes engineers

📦 How to Purchase

• Purchase with the product or within a short period after
• Provide product details and proof of purchase
• Receive coverage confirmation and documentation

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.