AudioCodes ACTS24X7-SPS_S14/YR Warranty Support Extension 1 License 1 Year
Reliable protection and expert support for your AudioCodes products.
The AudioCodes ACTS24X7-SPS_S14/YR Warranty Support Extension provides comprehensive coverage for AudioCodes products, ensuring financial protection and hassle-free repairs. This 1-year plan delivers standard protection, including power surge coverage, with access to expert technical support and software updates.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Coverage for damage caused by electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from activation date
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair and replacement options
- Repair Method: Remote support and depot repair services
- Replacement Type: Refurbished or comparable model if repair not feasible
- Turnaround Time: Timely resolution with options including advance hardware replacement and managed spares
- Parts Quality: Certified components and genuine parts
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk or 24/7 hotline
- Support Hours: 24 hours a day, 7 days a week
- Documentation Required: Proof of purchase and relevant device information
- Claim Approval: Efficient processing with regular status updates
- No Hassle Promise: Streamlined process for customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics (AudioCodes products)
- Product Condition: New products eligible
- Purchase Requirements: Must be purchased alongside or shortly after product acquisition
- Excluded Products: Commercial use and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not originally purchased with the product
- Loss (unless theft coverage is included)
🎁 Additional Benefits
- Tech Support: 24/7 technical assistance from AudioCodes experts
- No Lemon Guarantee: Not applicable
- Transferable: Not available
- Multi-Device Discount: Not specified
- Cancel Anytime: Policy details upon purchase
📦 How to Purchase
- Purchase with your AudioCodes product or within specified time frame
- Provide product details and proof of purchase
- Receive confirmation and warranty documentation
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with this trusted extended warranty and enjoy worry-free ownership.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
