AudioCodes ACTS24X7-M9K_S30/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products.
The AudioCodes ACTS24X7-M9K_S30/YR warranty extension offers 1 year of Standard Protection coverage for General Electronics, providing financial protection and hassle-free repairs. Designed for AudioCodes products, it ensures your investment is safeguarded with access to software updates and hardware replacement options.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires.
- Power Surge Protection: Includes protection against damages caused by electrical surges.
📋 Coverage Details
- Duration: 1 year of coverage starting from the date of purchase.
- Number of Claims: Unlimited claims within the coverage period.
- Claim Limit: Subject to terms of the protection plan agreement.
🔧 Service & Repairs
- Service Type: Repair and replacement options available.
- Repair Method: Includes Repair and Return, Advance Hardware Replacement, and Managed Spares services.
- Replacement Type: New or comparable model replacements.
- Turnaround Time: Fast service aiming for 4-hour Managed Spares or next-day hardware replacement.
- Parts Quality: Use of OEM or certified components.
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk, 24x7 hotline for urgent issues.
- Support Hours: 24/7 availability for critical support.
- Documentation Required: Proof of purchase and product details.
- Claim Approval: Typically processed promptly with direct access to technical resources.
- No Hassle Promise: Streamlined process backed by expert technical support.
📱 Eligible Products
- Product Categories: General Electronics, specifically AudioCodes devices.
- Product Condition: New products eligible.
- Purchase Requirements: Must purchase warranty extension along with or shortly after product purchase.
- Excluded Products: Pre-existing damages and non-AudioCodes branded devices.
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use excluded
- Software issues, viruses, or data loss
- Accessories not listed on original purchase
- Loss unless theft coverage explicitly included
🎁 Additional Benefits
- Tech Support: 24/7 expert technical support from AudioCodes voice engineers.
- No Lemon Guarantee: Not applicable
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase with your AudioCodes product or shortly after
- Provide product details and receipt for registration
- Receive confirmation and warranty coverage documents
- Register your product on the AudioCodes support portal if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes Extended Warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
