AudioCodes ACTS24X7-M9K_S2/YR
Comprehensive support for peace of mind and device protection
The AudioCodes ACTS24X7-M9K_S2/YR provides 1 year of extended coverage for AudioCodes products, ensuring continued protection beyond the manufacturer warranty. This plan offers hassle-free repairs, software updates, and hardware replacement options to safeguard your investment.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims during the coverage period
- Claim Limit: Subject to plan terms and maximum payout allowances
🔧 Service & Repairs
- Service Type: Repair, replacement, or return options
- Repair Method: Depot service with mail-in or carry-in options available
- Replacement Type: Replacement with new or comparable model
- Turnaround Time: Typically expedited 24x7 support with managed spares and advance replacement options
- Parts Quality: Original AudioCodes parts or certified components
📞 Claims Process
- How to File: Through AudioCodes iSupport service desk online or hotline
- Support Hours: 24/7 support availability for urgent issues
- Documentation Required: Proof of purchase and product details
- Claim Approval: Typically fast approval based on issue diagnosis
- No Hassle Promise: Streamlined support ensuring minimal downtime
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes hardware devices
- Product Condition: New products covered
- Purchase Requirements: Must purchase coverage within product purchase timeframe
- Excluded Products: Commercial use and pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not on original purchase
- Loss or theft (not covered in this plan)
🎁 Additional Benefits
- Tech Support: 24/7 technical support included
📦 How to Purchase
- Purchase alongside your AudioCodes product or within the allowed timeframe
- Provide product details and receipt
- Receive confirmation and coverage documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
